Unable to retrieve data from Outlook services

Modified on Thu, 25 Jan at 10:21 AM

Issue

Mailflow fails to complete the login process with the following error message,

This message should only occur if this is the First time HP Authentication Manager V6.2.00 has been installed in your Azure Tenant, as we are missing 3 Extra API Permission that needs to be added.

Work Around

Please add the following Delegated type Graph API Permissions to HP Authentication Manager app registration and apply Admin Consent Rights in Azure, Speak with your Azure IT manager .

Mail.ReadWrite
Mail.Send
People.Read

Resolution

This will be resolved in the Next release whereby you will no longer require these extra API Permissions in HP Authentication Manager, as they will be included in a Separate API Permission for Mailflow. Therefore they can be removed once the next version of Mailflow is released.